Feel confident with every purchase or trade.
At Lucky Sweater, we believe trading and buying secondhand should be a joyful, worry-free experience. To help keep things smooth and stress-free, we’ve introduced Item Protection. Whether you’re swapping or purchasing, this feature ensures you’re fully supported every step of the way.
For just $2.99 per transaction (or included with your Sustainer membership!), here’s what’s covered:
If you have paid for Item Protection, or are a Sustainer member, you will see a shield icon 🛡️ within the chat of the trade that has the issue. Tap here to send details of your issue to the Lucky Sweater team.Â
When you message us via this shield form we are notified right away that you have Item Protection to provide you with this premium and priority support.Â